Message T Mobile Through Their App Messaging Tool. Since I already done that there is no reason to attempt that again.
Download the T-Mobile app to get in touch with your Team of Experts on your terms.
T mobile customer service billing. My experience with T-Mobile Customer Service Experts has been horrendous I have been going through Activation problems Billing problems service and device problems since signing up on March 23rd still not resolved. Self-service options in the automated call system. Change your billing name SSN or birth date.
T-Mobile is the third largest wireless carrier in the United States with 694 million customers as of Q3 2016. Payments older than 12 months from the date of request are not eligible for refunds. Albuquerque NM 87176-7380.
The experts in the Philippines read a script and promise to fix a billing issue for you. Be sure to record the confirmation number that you receive. You can pay your bill online Or By phone at 1-877-453-1304.
I have made 7 phone calls plus chat correspondence to attempt to resolve the overcharge of my monthly bill. If you have problems with your T-Mobile service that you havent been able to fix we may be able to help you. This is a complete failure in how you treat loyal customers.
So i have phones service with with Tmobile with no phones and 3 Iphones with a company that i. Take a look at our other complaints guides to find similar issues with other. Speak English Speak representative.
Consumerpostpaid and business accounts with up to 20 lines. Prior to T-Mobile merger with Sprint. The carrier also launched its Team of Experts in 2018 promising no robots or automated phone menus.
Changes allowed to past due accounts. To request a payment refund contact T-Mobile Customer Service. He informed me that I couldnt get a refund for previously paid bills because those bills were for the current month of services.
Customer Service with T-Mobile any time of the day was awesome fast efficient and you were not kept on the phone at all. Call Headquarters on 425 378-4000. There was a 99 credit applied to the account.
Contact us via phone or mail for Metro by T-Mobile customer support. Shopping T-Mobile For personal. Access tools to manage your account and make payments online.
View or pay your bill check usage change plans or add-ons add a person manage devices data and Internet and get help. It may be used for setting the FCCs priorities for regulating companies like T-Mobile. My first bill was 9405.
1-866-965-0526 General Customer Care Technical Support From the T-Mobile app on a T-Mobile phone From your T-Mobile phone. See your bill and payment options or view and download past bills. Please dont send payments to this address.
Youll need to be the account holder or an authorized user and able to verify the account. I have spent 5-7 hours on the phone and computer to resolve this seemingly straight forward issue. Extremely poor Customer Service on brand new phone.
Yes we know that was the most boring 8 youve ever spent. If you are dialing directly from your T Mobile phone simply dial 611 to be forwarded. A T-Mobile team was normally assigned and you even had a follow up call from those team members making sure your services were working properly and questions were completely answered.
Your complaint will be posted online in a public database. Set up manage your T-Mobile ID. T-Mobile Customer Service.
I had service starting in late August and in mid October I spoke to a T-mobile agent online and requested that my account be terminated after the current bill ends. T-Mobile US complaints contacts. Follow the prompts to make a payment.
The FCC might require T-Mobile to respond to the. Is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PINPasscode All account resources topics T-Mobile Network In-flight. T-Mobile Customer Service Phone Number Phone Number.
I was told I cant a refund until the bill goes out and it reads 0 usage and then it will be credited. Visit T-Mobile Support for help with phones internet devices plans services billing and more. I paid 9504 the day prior to the bill being due.
I miss the days when I could call for an actual Expert and speak with someone in Boise Idaho instead of some shack in Zamboanga in the Philippines. Pay as a guest without logging in or make a guest payment for someone else. T-Mobiles customer service is non-existent to useless.
Contact with customer service advise me to go to the store. What you need to do. Tweet T-Mobile US Customer Care.
Pay online from your T-Mobile account. The tool may speed up the process of getting support rather than waiting on long phone hold times. I am billed for a line which was never connected 330-460-9083.
Make a one-time device payment device payment on your Equipment Installment Plan. Input your payment method. Having to contact customer service for any large company can be a daunting task but in the case of T-Mobile the Un-Carrier has tried to make its customer service experience as seamless as possibleWhether people have questions about their smartphones data usage billing etc T-Mobile makes it surprisingly easy to get ahold of someone in a quick and.
1-800-937-8997 If you are calling about a technical issue with your T-Mobile service please call from a different phone so that we can. Countdown timer expires at 04 December 2018 1000 AM UTC. FairShake works with frustrated customers to take effective action against T-Mobile.
Save 10 with digital payments heres how. Compare your payment history online. The second bill received already is.
File an informal complaint against T-Mobile on the FCCs public website by following the instructions here. I have scheduled 5 phone calls for updates only 1 phone call was ever returned. Next time pay online and save that money to go see a movie.
Follow T-Mobile US Comments. Power T-Mobiles customer service is top among the four major carriers ahead of Verizon ATT and SprintThe company pulled in 839 points out of a possible 1000 and 5 power circles in the market research companys latest poll. Contact T Mobiles Customer Support Number at 1-800-T-Mobile.
Visit Customer Care Contact Information. Visits to the Tmobile store to authenticate me failed because the store said they were unable to do it. If you are calling about a technical issue with your T-Mobile service please call from a different phone so that we can troubleshoot with you.
Dial 729 on your T-Mobile device or call 1-800-375-1126 from any phone. I was told that my bill is the same amount EVERY month. However today I received a message stating that the bill is 11371.
Some credit balances arent eligible for a payment refund and will apply toward your. Ive been constantly transferred disconnected and left on hold. My T-Mobile Online Access Messages Minutes Bills T-Mobile Service Unavailable.
Transfer your phone number. Misleading or confusing promotions. Our dedicated team of customer care professionals are here to help call in directly or text us with the best time to contact you.